Massage Therapy FAQs
Answers to the most common questions about in-home massage therapy in Canada — from booking and insurance to safety, technique, and what to expect.
Booking & Availability
A: Book online at massagehome.ca in approximately 2 minutes. Choosevyour service type, session duration, preferred date, and your location. Browse therapist profiles and select your RMT. Same-day slots are available in most major Canadian cities. You can also book by calling our team directly.
A: Yes — same-day slots are available most days in Vancouver, Toronto, Calgary, Montreal, Ottawa, and 60+ other Canadian cities. Live
availability updates in real time at booking. For popular evening
times, booking before 2pm gives the best same-day selection.
A: Yes — you can book on behalf of a family member, parent, or partner. Gift bookings are also available. We coordinate directly with the recipient for scheduling. At booking, indicate that you are booking for another person and provide the session location accordingly.
A: Yes — you can rebook a preferred therapist directly from your account
or by contacting our team. Consistent therapist-client relationships improve session quality, particularly for therapeutic and chronic pain clients. If your preferred therapist is unavailable, we'll recommend a comparable match.
Insurance & Pricing
A: Yes — when performed by a Registered Massage Therapist (RMT), massage therapy is covered by most Canadian extended health benefits plans. Coverage typically ranges from $300–$750 per year. Your official RMT receipt is emailed immediately after every session for direct submission to your provider.
A: Yes — in British Columbia, our CMTBC-registered RMTs can provide massage therapy for ICBC motor vehicle accident claims and WorkSafeBC workplace injury claims. Inform us of your claim number at booking and we'll arrange the required clinical documentation.
A: All session prices include the RMT's travel to your location, professional massage table, fresh linens, oils, health intake, full session time, RMT insurance receipt, and aftercare guidance. There are no additional fees or surcharges for home, hotel, or office delivery.
A: No — tipping is not expected or required. MassageHome therapists are compensated as professional healthcare providers. If you want to show appreciation, a positive review on the therapist's profile is the most meaningful acknowledgment.
The Session Experience
A: Yes — prenatal massage is available from the second trimester (12 weeks) onward, performed by prenatal-trained RMTs using side-lying positioning and avoiding all contraindicated pressure points. Always inform us of your gestational week at booking and consult your OB if you have a high-risk pregnancy.
A: Yes — we regularly serve clients in hospitals, retirement communities, assisted living facilities, and long-term care homes. Family members can book on a patient's behalf. We coordinate with nursing staff and facility protocols before every visit.
A: Yes — in Quebec and bilingual regions, French-speaking therapists are available. Specify your language preference at booking and we will match you accordingly.
A: Yes — hotel room sessions are available in all cities where we operate. Enter your hotel name and room number at booking. No special hotel permission is required from you — our therapists coordinate professionally with the front desk.
Therapist Credentials & Safety
A: Yes — when performed by a Registered Massage Therapist (RMT), massage therapy is covered by most Canadian extended health benefits plans. Coverage typically ranges from $300–$750 per year. Your official RMT receipt is emailed immediately after every session for direct submission to your provider.
A: Yes — in British Columbia, our CMTBC-registered RMTs can provide massage therapy for ICBC motor vehicle accident claims and WorkSafeBC workplace injury claims. Inform us of your claim number at booking and we'll arrange the required clinical documentation.
A: All session prices include the RMT's travel to your location, professional massage table, fresh linens, oils, health intake, full session time, RMT insurance receipt, and aftercare guidance. There are no additional fees or surcharges for home, hotel, or office delivery.
A: No — tipping is not expected or required. MassageHome therapists are compensated as professional healthcare providers. If you want to show appreciation, a positive review on the therapist's profile is the most meaningful acknowledgment.
Special Circumstances
A: A clear area of approximately 2m × 2m (6.5ft × 6.5ft) is sufficient. Pushing a coffee table aside or moving a desk chair typically creates enough space. Any room works — living room, bedroom, or home office. Our therapists are experienced setting up in studios and compact condos across Canada.
A: It depends on the service. For table-based massage (Swedish, deep tissue, therapeutic), you undress to your comfort level and are covered by professional draping throughout. For clothed modalities (Thai, Shiatsu, Chair Massage), you remain fully clothed. See our "What to Wear" guide for complete service-specific guidance
A: Yes — always. Tell your therapist to increase or decrease pressure at any point during the session. A good RMT adapts continuously to your feedback. You should never experience sharp or unbearable pain — productive pressure is acceptable; sharp pain is not.
A: Yes — many clients do. It is a sign that your nervous system has entered a parasympathetic state, which is one of the goals of the session. Your therapist will continue working quietly and let you know gently when the session is complete
Ready to experience it for yourself?
Certified RMTs delivering professional massage to your home, hotel, or office anywhere in Canada. Same-day slots. Insurance receipts. No commute required.